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Corporate social responsibility is the buzz word in big business. In this age of environmental awareness and people empowerment, corporations are expected to behave ethically, uphold environmental sustainability, help combat poverty and support social justice. The public has learned to demand this in exchange for corporate existence.

Although it is also true that many companies get away by paying mere lip service to corporate social responsibility, a lot of other companies have found it profitable to actually do the right thing. As more and more people are becoming socially responsible themselves, companies that “go green” or use sustainable technologies in producing environmentally safe products are gaining increasing numbers of loyal customers. From hybrid cars to green home cleaning solutions to natural makeup, products that save the earth are becoming the choice of many consumers.

On the other hand, companies that have been caught red-handed – such as those proven to cause environmental contamination or those proven to outsource their manufacturing to sweatshops in developing countries – have faced censure and profit-shearing boycotts.

Aside from the profitability of corporate social responsibility, though, companies would do well to recognize that it is actually be in their best interests to ensure the welfare of the environment and the people of this earth. The planet is their business site and the people are their market. For now, at least, there is no other known choice. How can they not want to protect their location and their market?

Corporate social responsibility is not only for big business, either. Even small and medium scale companies are called to uphold its principles.

Web Dot Com and CSR

Web Dot Com is a company that offers a wide range of services in the field of website development and business process outsourcing in the Philippines with international clients.

Its comprehensive website development solutions include portal development and other custom programming, web design, graphics and multimedia design, content management systems, web based database programming, e-commerce solutions with online store applications for online shopping and online payment, search engine optimization, website maintenance and support, search engine marketing, and social media marketing.

It business process outsourcing in the Philippines includes animation and graphic design, software development and maintenance, back office processes, and contact center solutions. Contact center services include appointment setting, customer profiling and acquisition, business to business telesales, credit card processing, lead management, customer relations management, customer support and technical support.

So what does corporate social responsibility have to do with website development and business process outsourcing in the Philippines? Web Dot Com is of the opinion that they are related and that, in fact, it can do quite a lot in the realm of corporate social responsibility.

After all, Web Dot Com is based in the Philippines, a nation with 23 million people or 27 percent of the population living below the Asia-Pacific poverty line, according to the Asian Development Bank in 2008. This same country was tagged by the World Bank in 2008 as having the worst corruption in East Asia. As a corporate citizen of the Philippines, Web Dot Com cannot be isolated from these conditions.

As an expert in web-based processes, Web Dot Com is in a position to reach a wide number of Filipinos both in the country and around the world. It is fully equipped to support or even launch any advocacy online for the benefit of the Filipino people.

That is exactly what the company intends to do. Soon, Web Dot Com will be launching a powerful campaign to inspire awareness and involvement among Filipinos to positively make an impact on their own country’s fate. Watch out for this campaign.

In today’s global marketplace, the internet has become a crucial medium. In fact, the internet itself has become a virtual worldwide marketplace with websites standing as storefronts, showrooms and virtual offices where companies and individuals can display and explain the goods and services they are offering.

Website development and web design have replaced the interior and exterior design and industrial engineering of brick-and-mortar business sites, ensuring attractiveness and ease of client navigation. Search engine optimization, search engine marketing and social media marketing have become the virtual counterparts of traditional advertising and marketing campaigns.

E-commerce solutions, including online store applications for online shopping and online payment, have enabled companies and individuals to transact business safely through the internet.

It has become practically a requirement for any company or individual offering goods and services to have a presence online through a website in order to maximize business potentials. Ignoring this vast and almost limitless marketplace would mean losing out on immeasurable opportunities.

In this increasingly internet-based global economy, it was a natural progression for companies around the world to discover business process outsourcing (BPO). By seeking offshore partners to take care of back office data and business processes, companies are able to streamline costs and focus their efforts on their core business. Many first world companies have, for example, been successfully outsourcing in the Philippines, where there is a large workforce of highly qualified and motivated talent.

Web Dot Com Solutions

Web Dot Com is a company that is at the fulcrum of this virtual world order, providing full website development services, including e-commerce solutions and internet marketing, as well as business process outsourcing. Based in the Philippines, it has acquired in-house the best professionals with world-class skills and talent to serve a global clientele.

In the past ten years, Web Dot Com has met, and even surpassed, the high expectations of clients from the United States, the United Kingdom, Australia, Germany, the United Arab Emirates, Hong Kong, Korea, the British Virgin Islands and the Philippines, forming lasting partnerships and earning further referrals.

Web Dot Com provides basic and advanced website development, web design, graphic design and multimedia components, content management systems, e-commerce solutions, website maintenance and support, advanced portal development and other custom programming, search engine optimization, and comprehensive internet marketing, including search engine marketing and social media marketing. It also provides web based database programming and contact center solutions.

Web Dot Com’s website development process is founded on client feedback all the way, from assessment to proposal, detailing, creative design, development, quality assurance and launch. Web design includes art and creative direction, with each design rationale reflecting the client’s business goals. Multimedia audio-visual functions may be used for both aesthetic and marketing purposes.

Search engine optimization is provided, ensuring that the client’s website ranks well in search engines and attracts visits from its target audience. This integrates well with other internet marketing strategies to provide a wide-ranging and synergistic approach toward surpassing the client’s sales goals.

Clients can take this a step further with business process outsourcing. Web Dot Com provides software development and maintenance, animation and graphic design, back office processes and inbound and outbound call center services. The contact center can acquire new customers, maintain customer relations, manage leads and sales and provide technical support.

In all its endeavors, Web Dot Com guarantees quality in methodology and output. Effective and efficient communication is maintained with clients, ensuring timely and on-target solutions. All these are provided in cost-effective packages, in line with the client’s business mindset. Indeed, Web Dot Com aims to be the perfect partner for any business or individual around the globe.

Business process outsourcing has opened the doors of third world countries like the Philippines to global business, inspiring local talent to attain world-class credentials and eligibility. Now that the country has proven its capability at providing a highly qualified pool of human resources, companies around the globe have seen the wisdom of outsourcing in the Philippines. In fact, the Philippines is one of the top recipients of outsourced business processes worldwide.

Through business process outsourcing, companies are able to streamline their operations and lower costs. Certain work processes are sourced out at a fraction of the cost of in-house counterparts. Not only are resources saved but company management time is freed up, as well, to enable them to focus their attention to core business competencies, maximizing the company’s specialization and leveraging income and profit.

Back Office and Front Office Procedures

Business process outsourcing is divided into back office procedures and front office procedures. Back office procedures are internal functions that include, among others, human resources administration, payroll, tax compliance, purchasing and disbursement, order entry, billing and collection, and cash and investment management. Front office procedures are external functions that include, among others, customer relations, marketing and technical support. This contributes to customer satisfaction, strengthens brand loyalty and increases market share.

Front office procedures are often handled by contact centers or call centers. Contact centers provide more comprehensive services beyond voice calls. Unlike call centers, contact centers use a multi-channel contact management platform where customer interaction may also be done over the web or through email, fax and even instant messaging.

Inbound and Outbound Calls

Contact centers handle either inbound or outbound calls. Inbound calls are calls from customers or employees of a client company. The calls are received by a help desk and, depending on the caller’s needs, are routed to the most appropriate persons to handle them. These calls are usually related to customer service needs, sales or technical support.

The contact center is bound by a service-level agreement with the client company, where service goals are stipulated. Several metrics are used in measuring performance, including first call resolution, average handle time and average queuing time.

Outbound calls are made by contact center associates to clients, customers or a lead list. This could involve telemarketing to prospects or current customers, or collections on overdue bills. The interaction is often recorded or tracked by special programs.

Business Process Outsourcing in the Philippines

Business process outsourcing in the Philippines offered by Web Dot Com includes software development and maintenance, animation and graphic design, back office processes, and inbound and outbound contact center solutions. Contact center associates can set appointments, do customer profiling and acquisition, conduct business to business telesales, process credit cards, manage leads, manage customer relations and provide customer support and technical support.

Aside from business process outsourcing, Web Dot Com also offers comprehensive website development services, including web design, e-commerce solutions such as online store applications for online shopping and online payment, content management systems, advanced portal development and other custom programming,  web based database programming, website maintenance and support, search engine optimization, search engine marketing and social media marketing.

Established in the Philippines in 1998, Web Dot Com has in the last ten years succeeded in positioning itself well as an ideal business partner for companies in its home turf, as well as in the United States, the United Kingdom, Australia, Germany, the United Arab Emirates, Korea, Hong Kong and the British Virgin Islands. It is committed to giving top quality service to fully support to its clients’ business growth, believing that the client’s success is its success.

We Buy Your Business

Getting out of business is a process. The length of time required to complete the process is directly related to the complexity of the business, and the circumstances underlying the decision to get out. Planning how you exit your business is just as important as how you started it.

The exit process, timing of events; and tasks associated need to be tailored to the type and complexity of the business. Each case is individual because reasons for dissolution differ, and problems that arise are unique to each circumstance. The following checklist contains key elements that should be evaluated as early in the exit process as possible to eliminate pitfalls later on.

The process for exiting a business should include evaluation of the following points:

1. Engage Professionals & Consultants as Team Members.

2. Prepare a List of Assets & Perform a Physical Inventory.

3. Perform a Valuation of the Business.

4. Prepare Detailed Plan & Assign Responsibilities.

5. Release Announcements & Notices.

6. Conclude or Transfer Contract Obligations.

7. Dispose of & Transfer Assets.

8. Settle Accounts Payable & Debt Obligations.

9. Prepare Final Financial Statements & Tax Returns

10. File Articles of Dissolution.

11. Prepare & Issue Special Filings, Notices, Informational Returns, & Taxes.

12. Receive Tax Clearance Notice.

13. Close Bank Account.

14. Store Business Records

The process for successfully exiting a business requires the same amount if not even more planning as starting the business. While the process may be easier, it is likely to be less enjoyable and more stressful. The best advice for business owners is to incorporate potential exit strategies in the early stages of setting up their business. Vigilance and diligent managerial oversight is needed to ensure that complications and problems which could affect dissolution, and net value, do not develop into roadblocks. When the time comes to divest or sell the business, be sure to engage the relevant expertise needed, and prepare an action plan.

We Buy Your Business enables clients an opportunity to sell businesses and business assets fast for cash. If your exit strategy requires a quick divesture option Contact WBYB for cash offer NOW. Website: www.WeBuyYourBusiness.com